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Technical Specifications
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FAQ
Need Help? Find Quick Solutions Here!
Do you offer free shipping?
Yes, we provide free shipping on all orders above 499 Rs. There are no additional charges for shipping, regardless of your order size or destination within our service areas.
How can I apply a promo code?
To use a promo code: Enter the code at checkout in the "Promo Code" field. Click "Apply" to see the discount reflected in your total. Only one promo code can be used per order. Check the promo code’s terms for any exclusions.
How can I track my order?
You will receive a tracking number once your order has shipped. You can use this number on our Order Tracking page or on the carrier’s website to monitor your order’s progress.
How do I make a return or exchange?
How do I make a return or exchange? Submit Proof: Send video and image proof of the damage or incorrect item to contact@regiisopera.com within 5 days of delivery. Initiate Return: Go to our Contact Page and complete the return form. Print Label: Print the return shipping label provided. Pack Item: Pack the item securely and attach the return label. Drop Off: Drop off the package at the designated carrier location. For exchanges, please specify this on the return form. Ensure all steps are completed within the 5-day window to qualify for returns or exchanges.
How long does delivery take?
Our standard delivery time is 5-7 business days. Please allow 1-2 business days for order processing. Once your order is shipped, you will receive a tracking number via email.
Is my personal information secure?
Absolutely. We use secure encryption technologies to protect your personal and payment information. For more details, review our Privacy Policy.
What payment methods do you accept?
We offer a variety of payment options for your convenience: Cash on Delivery (COD): Pay when your order is delivered. Credit/Debit Cards: Visa, MasterCard, American Express. UPI Payments: PhonePe, Paytm, Google Pay.
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